Shipping & Delivery
Last Updated: October 5, 2026
Thank you for shopping with cashevale. We aim to offer a smooth, reliable delivery experience for all our home and lifestyle products. This Shipping Policy explains important details about order preparation, shipping fees, estimated delivery times, and shipment-related services.
1. Order Processing
After your order has been successfully placed and payment has been confirmed, our fulfillment team will start preparing your items for shipment.
We generally process orders within 1–3 business days. During this time, we verify stock availability, carry out the necessary quality checks, and prepare your items for safe transportation.
Processing for orders placed on weekends or recognized public holidays will normally begin on the next business day.
2. Shipping Fees & Estimated Delivery
Through our logistics network, cashevale offers shipping to customers across various countries and regions.
Standard Shipping Fee: USD $5.99 per order
Estimated Delivery Time: 10–20 business days after dispatch
Delivery timeframes are estimates, not guaranteed arrival dates. Actual transit times may vary according to the destination, customs procedures, and local delivery conditions.
3. Possible Shipping Delays
We collaborate with shipping and fulfillment partners to help orders arrive on time. However, transportation schedules may occasionally be affected by certain circumstances.
Delays may result from:
Customs clearance processes
Extreme weather or natural events
National holidays and seasonal closures
Disruptions to carriers or transportation services
Higher order volumes during peak periods
We appreciate your patience and understanding when unforeseen circumstances affect delivery schedules.
4. Shipment Tracking
Once your order has been dispatched, we will email you a shipping notification with a tracking number, when available.
You can monitor your package through the carrier's website or an international tracking platform such as 17TRACK.
Tracking information may take approximately 48–72 hours to appear after the package has been handed over to the delivery carrier.
5. Orders Shipped in Multiple Packages
Orders that include several home products may sometimes be split into separate shipments because of warehouse locations, stock availability, or logistical considerations.
When an order is sent in multiple packages, separate tracking information will be provided for each shipment.
Items sent separately may arrive on different dates.
6. Order Modifications & Cancellations
Please contact our support team within 12 hours of placing your order if you need to amend your delivery address, update contact information, or request another change to the order.
Email your request to support@cashevale.com and include:
Order Number
Email Address Linked to the Order
Details of the Requested Change
We will use reasonable efforts to accommodate eligible requests. However, once fulfillment or warehouse processing has begun, we cannot guarantee that an order can be changed or cancelled.
Any cancellation rights you have under applicable law remain unaffected.
7. Unsuccessful Delivery Attempts
If the carrier cannot complete delivery because the recipient is unavailable, the package may be taken to a nearby collection facility or scheduled for a further delivery attempt.
Customers may need to contact the carrier directly to organize collection or redelivery.
If a package is returned due to an incorrect address, incomplete delivery information, or failure to collect it within the carrier's specified holding period, additional shipping arrangements or charges may apply where allowed by law.
8. Tracking Delays & Shipment Inquiries
International packages may occasionally go without new tracking updates while moving between transportation facilities or being inspected by customs.
A temporary pause in tracking updates does not necessarily indicate that your package is lost.
Please contact our customer support team if your tracking information has not changed for more than 7 days. We will examine the available shipment details and help with an inquiry to the carrier when needed.
9. Lost or Missing Deliveries
If the carrier confirms that your package was lost in transit, our customer support team will assess the circumstances and arrange an appropriate resolution.
Depending on the situation and applicable consumer protection requirements, the resolution may include:
Dispatching a replacement shipment
Issuing a refund where appropriate
If tracking shows that your package has been delivered but you cannot find it, we recommend first checking with members of your household, neighbors, building reception, or the delivery carrier.
If the matter remains unresolved, please contact us so we can examine the available delivery details. Responsibility for missing packages will be determined according to applicable laws and the circumstances surrounding delivery.
10. Shipping Destinations
cashevale provides delivery to numerous international destinations.
Depending on stock availability and logistical arrangements, orders may ship from different fulfillment centers or through authorized shipping partners.
Delivery to certain destinations may be unavailable due to shipping restrictions, customs regulations, or limits on carrier services.
If destination restrictions prevent us from fulfilling an order, we will contact the customer and arrange an appropriate refund.
11. Customer Shipping Responsibilities
Customers ordering from cashevale should be aware of the following shipping conditions:
Delivery timeframes are estimates and may vary because of external circumstances.
Complete and accurate shipping details must be supplied at checkout.
The recipient may be responsible for import duties, customs charges, and local taxes unless checkout states otherwise or the law requires otherwise.
Customers should keep track of shipment notifications and respond to delivery instructions when needed.
Responsibility for goods in transit is determined by applicable consumer laws and the relevant shipping arrangements.
Contact Us
Please contact our customer service team with any questions about shipping costs, order tracking, delivery timeframes, or other shipment-related concerns.
To help us assist you more quickly, please include your Order Number and the email address entered at checkout.
Brand Name: cashevale
Company Name: SculptAura LLC
Email: support@cashevale.com
Customer Service Phone: +1 516-382-3986
Business Address: 1643 Pearl St, Boulder, CO 80302, US